The workforce is an ever-changing environment. From the rise of the gig economy, to the vast growth of technological advancements; there’s lots to keep up with. At ShiftMatch, we understand that managers are busy enough, without the added pressure of trying to fill unexpected roster vacancies. The workflows surrounding shortfalls can often be extremely time-consuming, soaking up the valuable time of managers and admin staff. This is why we let our tech do the heavy lifting. Here are a few benefits of automating the shift shortfall process.
Save time and money
Every second saved by automating shortfalls dramatically reduces the amount of time spent by management filling vacancies. Eliminating the manual process gets managers off the phones, enables management to focus on more strategic staff resourcing and training issues. Managers can forget the morning scramble, as ShiftMatch automatically fills vacant shifts with the right worker, while giving back valuable time. It also provides greater visibility and control over labour costs. This arms management with the power to make more informed scheduling decisions that help to both utilise their available casual pool and reduce the spend on overtime and external agencies, contributing to the overall corporate objectives of the organisation.
More streamlined communication
Communication is critical to the overall success of any organisation. Not only does it keep employees informed, but it creates a culture of open dialogue and empowers them to take ownership of the flow of information. The sporadic nature of a casualised workforce can sometimes disrupt this flow, highlighting the need for facilitation. ShiftMatch utilises SMS as a key communication medium to instantly match qualified staff to the right shifts, in the right locations. The consistent and improved line of communication, in turn, keeps employees happy, as it contributes to creating an overall sense of community.
Automating the shortfall process typically improves staff retention in casual environments, as it allows employees to align their work preferences without any prejudice; promoting empowerment and loyalty. ShiftMatch contributes by giving employees greater control over the hours they want to work, meaning they can pick up as much or as little work as required and are only notified of the shifts they want. The ability to align work preferences without prejudice fosters the growth of trust amongst employees, as they no longer feel pressured to accept shifts that aren’t right for them. Building a trusting relationship between workers and the organisation ultimately leads to higher levels of retention and productivity.
For more information on how ShiftMatch can help you reach your organisational objectives, contact us here.