The aged care industry is experiencing significant growth, but it remains underfunded, making effective staff management crucial. Proper management not only ensures the safety of residents but also contributes to staff satisfaction. Traditionally, the industry has struggled with high staff churn rates, ineffective communication with available staff, and a limited pool of resources to staff facilities adequately. Often, agencies are called upon to fill gaps, diverting in-charge nurses from their primary roles to coordinate with agency staff.

ShiftMatch offers solutions to these challenges, enhancing staff management within the aged care sector:

• Empowerment of Casual Staff: ShiftMatch allows casual staff to choose their preferred shifts and locations, significantly reducing staff turnover by providing more control over their work schedules.
• Support for Centralized Staffing Models: ShiftMatch aids in creating or expanding internal resource pools, facilitating a more organized and responsive staffing framework.
• Efficient Utilization Across Multiple Sites: The platform enables seamless management of staff across various sites within an organization, maintaining clear records of staff locations and assignments.
• Rapid Communication of Urgent Information: ShiftMatch can quickly broadcast critical updates, such as infection control measures, ensuring all staff are promptly informed.

By implementing ShiftMatch, aged care facilities can more effectively manage their workforce, address staffing challenges, and improve overall operational efficiency.

In the highly competitive staffing agency sector, any edge can be crucial in securing job opportunities over competitors. Traditional staffing methods, such as using outdated availability spreadsheets and spending excessive time on phone confirmations, can impede your ability to quickly fill shifts. ShiftMatch provides a strategic advantage by enhancing communication and streamlining the confirmation of qualified, available staff, thus increasing reliability and credibility with clients.

Key Features of ShiftMatch for Staffing Agencies:

• Automated Staff Contact: Immediately reach out to available skilled staff via app, SMS, or email and notify clients as soon as staff confirmations are made, enhancing the speed and efficiency of the staffing process.
• Compliance with WHS Staffing Rules: ShiftMatch incorporates Work Health and Safety (WHS) rules to prevent double booking and ensure staff work within safe limits, promoting a safe working environment.
• Real-Time Reporting: Gain access to real-time reports on staff utilization across clients, providing valuable insights for optimizing workforce deployment.
• Seamless Payroll Integration: Enhance operational efficiency with connectivity that allows downstream data flow to payroll systems for timely staff payments and client invoicing.

Additional Benefits of ShiftMatch:

• Automated Scheduling: ShiftMatch’s automation capabilities simplify the intricate scheduling process, ensuring shifts are assigned based on worker skills, availability, and other critical factors.
• Real-Time Updates: Stay updated with real-time information on worker availability, facilitating swift adjustments and efficient shift management.
• Enhanced Communication: Automatic notifications keep staff informed about shift availability and schedule changes, while ensuring clients are promptly updated on staff confirmations.
• Diverse Talent Management: Manage a wide range of worker profiles, allowing for quick identification and deployment of candidates with the necessary skills for specific client needs.
• Enhanced Customer Service: Provide superior service with streamlined communication and coordination, responding effectively to customer inquiries and efficiently managing job requests.

By implementing ShiftMatch, staffing agencies can not only streamline their operational processes but also enhance service delivery, ultimately leading to better client satisfaction and stronger competitive positioning in the market. Read more about what ShiftMatch can do for Staffing Agencies

The hospitality industry is characterized by its fast pace and high staff turnover, making the management of a constantly changing workforce challenging. Establishments often struggle with maintaining a comprehensive database of employee skills and efficiently deploying staff to meet the varying demands of clients.

ShiftMatch offers a robust solution to these challenges, allowing you to efficiently manage large numbers of staff with a minimal administrative team:

• Scalability: ShiftMatch supports your business’s growth by facilitating the management of a large workforce with a small admin team, ensuring you can scale operations as demand increases.
• Flexible Location Structures: Our system allows for an infinite number of clients and locations. The auto-allocation tools enable new clients to be automatically assigned to the appropriate staff without manual intervention.
• Versatile Employee Deployment: Employees can be assigned to multiple roles based on their skills, such as working as a barista one day and a bartender the next, maximizing workforce flexibility and utilization.
• Efficient Communication: ShiftMatch streamlines communication through smartphone apps or SMS, filling shifts quickly and effortlessly without the need for traditional phone calls.
• Specialized Staff Matching: Automatically contact and match highly specialized staff to specific client jobs or orders, ensuring the right person is in the right job every time.

By integrating ShiftMatch, hospitality businesses can overcome staffing challenges, optimize workforce management, and enhance service delivery through more effective staff deployment and communication.

Childcare is an essential service within our communities, and having well-staffed centres is crucial not only because it is mandated by law but also for the peace of mind of parents. Childcare centres often face staffing issues, including high costs due to agency use when addressing unexpected absences like last-minute sick leaves. Additionally, maintaining oversight of staff compliance, such as working with children checks and visa statuses, can be challenging for organisations managing a casual pool of educators.

ShiftMatch offers effective solutions to streamline staffing processes in childcare settings:

• Self-Sick Workflow: When full-time staff call in sick, ShiftMatch facilitates a self-sick workflow that automatically initiates the process of finding a replacement, reducing the last-minute rush and panic typically associated with covering shifts.
• Governance Tracking: Important compliance details such as Working with Children Check (WWCC) and visa statuses can be efficiently managed within staff profiles on ShiftMatch, ensuring all governance requirements are met easily and reliably.
• Continuity of Care: ShiftMatch enables the linking of shifts to ensure that the same staff members can provide consistent care over multiple days, fostering a stable environment for children.
• Optimised Staff Utilisation Across Centres: By leveraging internal staff across multiple centres, ShiftMatch reduces dependency on external agencies, thereby cutting costs and offering more opportunities for internal staff.

By implementing ShiftMatch, childcare organisations can enhance their staffing efficiency, reduce operational stress, and ensure a stable, compliant, and effective care environment for children.

ShiftMatch is a versatile staff management solution that can be applied across a wide array of industries beyond healthcare and hospitality, including emergency services, airport services, distribution centres, retail, and more. These sectors all face their own unique challenges in staffing management, such as the need for rapid response times, varying peak periods, and maintaining high levels of compliance and safety.

Key Features of ShiftMatch for Various Industries:

• Rapid Staff Mobilization: ShiftMatch enables quick communication with available staff, which is crucial for industries like emergency services and airport services, where time is of the essence.
• Flexible Staff Allocation: With features that support the management of diverse work types and multiple locations, ShiftMatch allows staff to be efficiently allocated across different sites and roles, ideal for sectors like distribution centers and retail.
• Compliance and Safety: Built-in compliance features ensure that all staffing assignments adhere to industry-specific regulations and safety standards, which is particularly important in highly regulated environments.
• Real-Time Adaptability: ShiftMatch’s real-time updates and auto-allocation tools adjust staffing levels based on immediate needs, an essential capability for handling the dynamic demands of these industries.

Additional Benefits of ShiftMatch:

• Efficient Communication: Utilize ShiftMatch’s app or SMS features to quickly fill shifts without the need for phone calls, enhancing operational efficiency.
• Integration Capabilities: Seamlessly connect ShiftMatch with existing payroll and HR systems, facilitating smoother operations and timely payments.
• Advanced Reporting: Access detailed real-time reports to monitor staff utilization and operational efficiency across various sectors, allowing for informed decision-making.
• Scalability: Whether managing a small team at a single site or coordinating large numbers of employees across multiple locations, ShiftMatch scales to meet diverse operational needs.

ShiftMatch offers a comprehensive solution that can transform the way organizations manage their workforce, enabling more efficient operations, enhanced compliance, and improved response times across multiple industries.