ShiftMatch Academy
ShiftMatch Academy is a set of short courses that help your team run ShiftMatch confidently & consistently - so open shifts get filled faster and easier.
Register your interest, and we will respond with course options, rollout approach and access details for your organisation.
What You'll Learn
Learners will be able to:
Understand how ShiftMatch matches open shifts to workers using skills, roles, locations, availability, and rules.
Create and manage open shifts efficiently - including using Shift Templates to reduce repeat data entry.
Monitor shift status, activity history, and outcomes so work is traceable and auditable.
Manage worker setup that drives good matching - profiles, work locations, and permissions.
Use planning and timing controls (for example forward planning and dwell-style release rules) so shifts go out at the right time.
Verify outcomes and use reporting to support payroll processes and operational visibility.
Handle external agency workflows where relevant, with clear handoffs and consistent process.
Frequently Asked Questions
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Admin users, roster managers, and mid-level managers who manage open shifts, worker pools, and day-to-day operational controls in ShiftMatch.
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Designed to be short and practical. Most organisations roll it out as bite-sized modules learners can complete in sessions.
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It helps. Many teams pair the course with a sandbox or guided practice in their own environment.
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Yes - courses can include short knowledge checks to confirm understanding and support consistent processes.
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We will contact you to confirm your audience, priorities, and rollout timing, then recommend a course bundle and delivery approach.
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Only what you submit for the purpose of responding to your enquiry and planning access options.