Looking for an easier way to fill last-minute Open Shifts?

Aged care is a growing industry that is underfunded, therefore it is more important than ever to manage staffing resources effectively. It is no secret, effective staff management ensures residents are safe and staff are happy. Historically, the aged care industry experiences high staff churn rates, no real way to communicate with available staff and a limited pool of staff resources to adequately staff each facility. Agencies are engaged to help cover the gaps; in-charge nurses off-task away from their primary role to make phone calls to find agency staff.

These problems can be alleviated through the implementation of ShiftMatch:

• Casual staff have control over when and where they like to work, which results in a reduction in staff churn.
• Assist a centralised staffing model in creating or expanding an internal resource pool.
• Utilise staff across multiple sites within organisations while keeping track of who and where.
• Broadcast urgent information to staff, for example, infection control updates.

Childcare is a critical service provided within our communities and ensuring that centres are properly staffed is not only legislated but also extremely important to parents. Child care centres/groups often experience issues with staffing causing high agency spends due to limited staff or last-minute sick leave. Monitoring staff governance can also be an ongoing challenge for child care organisations that manage a casual pool of educators.

ShiftMatch alleviates the frenetic replacement scramble by allowing you to:

• When full-time staff are sick, a self-sick workflow can be used to reduce last-minute panic to cover the shift.
• Governance tracking, for example, WWCC and VISA can be easily managed in staff profiles.
• Shifts can be linked together to ensure continuity of care e.g the same staff over a number of days.
• Staff can be utilised across multiple centres reducing agency spend and allowing internal staff more opportunity.

The hospitality industry is a fast-paced world with a high turnover of staff. For these reasons, Hospitality staffing may become difficult due to the ever-changing list of clients and the rotating door of staff. Managing large numbers of staff and ensuring that their skills and abilities are captured and used can be a challenging task.

• ShiftMatch enables you to manage large numbers of staff with a small admin team meaning your business can scale as demand grows.
• Our location structures allow an infinite number of clients/locations and our auto-allocation tools mean new clients can automatically be assigned to your staff.
• Multiple skills, worktypes, and locations allow your staff to work as a barista one day and as a bartender the next.
• Easy communication to your staff via Smartphone Apps or SMS means shifts get filled quickly and easily – no phone calls required.
• Automatically contact highly specialised staff and match them to client jobs/orders.

In the competitive world of staffing agencies, any advantage can mean the difference between getting the job and missing out. Spending time on the phone confirming staff for jobs and working off usually outdated availability spreadsheets can significantly affect your ability to fill a shift in a competitive timeframe. ShiftMatch can help by enabling competitive advantage through quickly communicating and confirming qualified available staff and reliability to clients through improved internal systems.

• Automatically contact your available skilled staff via App or SMS and email your client when your staff are confirmed.
• WHS staffing rules are built into ShiftMatch to ensure your staff are not double booked and are working a safe amount.
• Real-time reporting on staff utilisation across clients.
• Connectivity to allow downstream data flow to payroll systems for timely staff payments and client invoicing.

Last minute scheduling is a fact of life for businesses subject to changing weather, material deliveries or subcontractors. When crews can’t operate due to staff shortages, the scramble is on to get qualified workers to the site as soon as possible. With the ShiftMatch worker availability features and the real-time texting, companies can use an automated staff rostering system like ShiftMatch to:

• Fill last-minute needs with workers skilled for the job assignment
• Notify workers via targeted broadcast texts of last-minute changes due to unforeseen factors and events
• Monitor and confirm workers’ licensing and registrations to ensure they comply with mandatory requirements
• Eliminate hours of fruitless calling to fill shifts – whether daily, weekly or monthly