Looking for an easier way to fill last-minute Open Shifts?

ShiftMatch, the most innovative workforce automation & management application for filling open shifts.

ShiftMatch matches open shifts with the best available workers from the internal relief pool and the external contingent workforce, streamlining workforce management and saving you time and money. No more phone calls or waiting for workers to call and confirm that they can work a shift.

Fill Open Shifts

Intelligent Automated Allocation

ShiftMatch is a staff management solution built primarily to coordinate external contingent workers with internal relief pools. Based on feedback from workforce managers and end-users, our platform has evolved over time. The end result is an intelligent, automated allocation system based on managers’ daily decisions to fill open shifts with contingent labor resources to meet fluctuating demand.
ShiftMatch increases the efficiency of filling available shifts by up to 90%, freeing up management time for strategic resourcing initiatives and staff education programs.

How can ShiftMatch help me?

Responsive UI and Native Apps

Effortlessly handle open shifts and accept shift requests while on the move, regardless of your current location, by utilizing your internet-connected smartphone or tablet. ShiftMatch boasts a highly responsive interface that seamlessly adapts to all mobile devices, guaranteeing a smooth and hassle-free experience.

Our app for iPhone and Android can be downloaded from the App Store or the Google Play Store.

Multiple UI's for filling open shifts

Features for the Changing Workforce

The workforce is changing as more people work in ways that do not conform to the traditional model. Increasingly, organisations are using part-time and contingent staff to improve their service and competitiveness. Employees choose to be flexible in their work balancing either family, study, or other activities. ShiftMatch is an indispensable workforce platform that ensures that your open shifts are matched to the best staff.

Workers accept requests to fill open shifts

Employee Satisfaction

Staff keep their own availability updated and are only contacted for shifts they want via email or smartphone or tablet anywhere

Admin can easily see open shifts

See where the gaps are

The staff roster will allow a staff allocator or manager to see across the whole organisation and pinpoint where the staffing shortages are while ShiftMatch is still automatically filling the other vacancies.

Reporting Dashboard showing filled and open shifts

Workforce reporting in real-time

Produces detailed reports on all relevant data – provided at the touch of a button and customizable to your needs

Worker Locations

Where staff can work

Manage where staff can and can’t work by allocating them locations. Staff can opt-out of any location if they don’t want to work there but they can’t add locations themselves ensuring better governance and compliance .


Talk to your workforce

In addition to the smart logic generating messages to match the right staff to a vacancy, ShiftMatch can let you manually broadcast important information messages out via email or SMS to your staff.

API Integration

Connect with other systems

ShiftMatch includes a suite of industry standard API’s to allow other third party system to connect such as Rostering, Time & Attendance, Payroll, Data Warehousing, or Staffing Agency Allocation systems.

ShiftMatch will deliver these benefits

  • Dramatically reduced the amount of time spent by management filling vacant shifts (up to 90%)

  • Enable focus on more strategic staff resourcing and training issues

  • Empowering the Casual workforce to align work preferences without prejudice

  • Creating a stronger sense of community among the Casual workforce through communication – increase recruitment and retention rates

  • Optimising the available casual pool to increase Casual utilisation by up to 30%, reducing overtime and Agency staff

  • Improved clinical governance through skills/grading alignment to vacancies and registration checks (VRB, AMA, Working with Children, VISA etc)

  • Enables accountability and prioritisation of all Agency use

Some of our frequently asked questions

  • How does ShiftMatch enhance my existing scheduling/rostering system, and can it connect with external contingent staffing agencies?

  • Integrating ShiftMatch with your existing scheduling system not only streamlines your operations but also enhances connectivity with external contingent staffing agencies. It automates the task of filling staffing gaps and vacancies, thereby reducing managerial burden and improving efficiency. This user-friendly tool enables seamless communication with staffing agencies, providing you with a more comprehensive solution for your staffing needs.

  • Considering our tight schedules, how easy is it to integrate ShiftMatch into our operations?

  • Incorporating ShiftMatch into your system is an efficient and straightforward process. With our web-based SaaS platform, we can have you up and running within a few weeks, fully aligned with your workforce and scheduling protocols. We also offer comprehensive training to your staff and management to facilitate a smooth transition.

  • Is a substantial capital budget required for the implementation of ShiftMatch?

  • The cost-effectiveness of ShiftMatch is one of its standout features. Our clients typically offset the cost of the software through significant savings in overtime and agency budgets. With a usage-based payment structure and a one-time fee for initial setup and training, you can avoid long-term contracts and unnecessary commitments.

  • Can ShiftMatch integrate seamlessly with our current workforce management software?

  • Absolutely, ShiftMatch boasts compatibility with a variety of workforce management software. Thanks to our comprehensive suite of industry-standard APIs, we ensure seamless integration with Scheduling, Time & Attendance, Payroll, Data Warehousing, and Agency Staffing Allocation systems.

  • How does ShiftMatch affect employee satisfaction levels?

  • Implementing ShiftMatch often leads to an increase in staff retention and satisfaction levels. The platform empowers your employees by giving them more control over their work-life balance. They can choose shifts based on their preferences and needs, leading to a feeling of increased value within the organization.

We love our users, and they love us.

We are dedicated to our users. When you use ShiftMatch, you’re using software that has been designed by its users and with over 300,000 users and counting, that’s a lot of functionality we’ve added to make the task of filling open shifts so much easier. Check out what our users are saying about ShiftMatch!

“I work in a unit that uses Shiftmatch for the booking and allocation of nursing staff members with different specialties across a large health service. The system is easy to use as a manager/staffing officer and allows easy reporting at the start of shift prior to nurse allocation. Reports are simple to run and easy to interpret. Within minutes I can prepare weekly and monthly reports to inform executive team members of all activity across the health service. With the initial assistance from Shiftmatch staff, I am now able to manipulate the data and prepare accurate and informative reports. Nothing is too much trouble when asking Shiftmatch staff for improvements or changes that we need for our individual needs. Response times are within an hour and changes made super quick. Shiftmatch takes the hassle out of staffing and reporting.” – Gaynor Norman – Staffing office manager Townsville Base Hospital

“We have been using Shiftmatch for the past few years and it has transformed our booking and availability process. It allows greater visibility as an organisation whilst allowing individual staff to manage their availability with ease. All our staff are extremely happy with Shiftmatch and enjoy knowing their schedule in advance. After hours managers are happy with Shiftmatch and its use following a short settling in period. All in all we couldn’t work without it now!” – Lisa Hartnett, Staffing Coordinator Ramsay WA

“Since implementing ShiftMatch we have: Improved the ability for part-time staff to pick up shifts within and across facilities, providing flexibility and empowering staff to be able to pick up shifts that suit personal schedules. Halved agency usage with significant projected savings per annum. Reduced rostering administration within busy, local and remote facilities through a centralised efficient small rostering team, which ensures consistent application of policy and procedure. And improved organisational ability to manage overtime, report and provide facilities with evidence to support improvement and change ” – Jenny Barbara – Bethanie Group