Healthcare 2018-06-13T13:29:27+00:00
automate filling vacant shifts

Put down the phone & spreadsheets. Automate filling vacant shifts.

ShiftMatch is an automated staff placement system enabling hospitals and healthcare providers to efficiently manage large pools of contingent staff such as casual and part-time nurses, midwives, doctors and support staff. ShiftMatch has a proven track record since 2004 in reducing admin time and workforce expenditure in many public and private healthcare facilities.

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Responsive interface

How will ShiftMatch make a difference?

Nursing shortages are a widespread problem, with nurses regularly asked to work additional hours to fill vacancies. Here’s how our automated, trackable system will make a difference.

  • Automate filling vacant shifts, eliminating manual workflows when searching for available casual staff.

  • Reduce spend on overtime and external resources

  • Allow Managers & Administrators greater visibility and control over resourcing needs

  • Receive free updates & support – you need it, we gladly provide it

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How does it work?

Our cloud-based system can be used on any device, anywhere, at anytime – as long as there’s internet connection.
The responsive interface allows staff to easily manage when and where they want to work, while managers have greater control and visibility over the roster.

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Filling vacancies is so much easier with ShiftMatch.

  • Easy-to-use booking experience for both administrators and casual nurses

  • Send and receive bookings across multiple channels and access real-time availability of casual nurses

  • Third-party system integration can be achieved via standard data import/export routines

  • Group staff by preference, location specific and can filter by a variety of customised criteria, easing the search process

  • View all filled and vacant shifts in the interface by week or fortnight

  • Casual staff can view their schedule, plus update and manage their own details and preferences via the interface

Some of our frequently asked questions

  • I already have a scheduling/rostering system – why do I need ShiftMatch too?

  • After you post your Staff Roster, how do your managers replace vacancies and find staff for shortfalls? ShiftMatch gets managers off the phone by automating the filling of gaps in your Roster.

  • We’re really busy – how hard is ShiftMatch to implement?

  • ShiftMatch is ready to use in just a few days – configured with your workforce and scheduling practices – and is available anywhere via the web. We help you get your staff ready for the change and we train managers and schedulers in just a couple hours.

  • Do we need a capital budget?

  • Our customers easily pay for ShiftMatch from the savings in their overtime and agency budgets. As a software service, you only pay when you use ShiftMatch. There is an initial charge for configuration and training, and no long-term contracts or commitments.

  • Does ShiftMatch integrate with our other workforce software?

  • ShiftMatch includes a suite of industry standard API’s to connect to other workforce management software such as Scheduling, Time & Attendance, Payroll, Data Warehousing and Agency Staffing Allocation systems.

  • Will my staff like ShiftMatch?

  • Staff retention typically improves after ShiftMatch is implemented, because your workers feel more valued. Staff have greater control over their work/life balance able to pick up as much or as little work as they require and only get notified about the shifts they want.

“Since implementing ShiftMatch 1 year ago we have:

Improved the ability for part-time staff to pick up shifts within and across facilities, providing flexibility and empowering staff to be able to pick up shifts that suit personal schedules. Halved agency usage with significant projected savings per annum. Reduced rostering administration within busy, local and remote facilities through a centralised efficient small rostering team, which ensures consistent application of policy and procedure. And improved organisational ability to manage overtime, report and provide facilities with evidence to support improvement and change – Jenny Barbara – Bethanie Group

ShiftMatch provides great benefits to managers and staff – especially with time savings.

Clare O'Connell - Director of Nursing, Hobart Private Hospital

“Have to put it out there – I LOVE ShiftMatch!”

Pamela Giffard - Nurse Unit Manager
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